Customer Service
Our Contacts:
From monday to friday, 10am to 6pm.
+33 (0)4 42 90 72 28
Contact Form
Laboratoire IN'OYA 128 Rue de la Boétie, 75008 Paris FRANCE
Delivery:
Free delivery all orders of 50 euros or more of eligible items across any product category qualify
Payments:
Credit Card: Visa, MasterCard, Paypal, Maestro, American Express, Check and Bank Transfer
Return Policy:
You can return any item purchased within 16 days of the delivery date
Help & FAQ
Find quick answers to your questions. Our mission is to support you with transparency and care throughout your beauty journey. Click here to access our FAQ.
22 posts
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Psoriasis on Black Skin: Symptoms, Causes and Treatment
Published : 2026-10-22 | Categories : DOCT'OYA , Pathologies & Targeted CareLearn how psoriasis can look on Black and darker skin tones, what treatments can help, how long improvement may take, and why dark or light marks can remain after a flare.
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Why Won’t Your Dark Spots Fade?
Published : 2026-10-08 | Categories : DOCT'OYA , Pathologies & Targeted Care , Pigment SpotsBrown spots, acne marks and hyperpigmentation: why do they persist on black, dark and mixed-race skin? Discover the mistakes to avoid and the solutions we recommend.
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Oily Skin During a Heatwave: Should You Still Moisturize?
Published : 2026-07-02 | Categories : Pathologies & Targeted CareDuring a heatwave, your skin may look oilier—but that doesn't mean it's properly hydrated. Discover why oily skin still needs moisture and how to choose the right skincare products.
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Staying Hydrated in Hot Weather: Moisturize Your Skin Without the Greasy Feel
Published : 2026-07-02 | Categories : Pathologies & Targeted CareHeat can leave your skin looking shiny while still lacking hydration. Learn how to keep your skin properly hydrated without enhancing excess shine, with a summer skincare routine designed for hot weat
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5 Heatwave Mistakes That Can Worsen Hyperpigmentation on Medium to Dark Skin
Published : 2026-07-02 | Categories : Pathologies & Targeted CareDuring heatwaves, certain habits can make dark spots more noticeable on medium to dark skin tones. Discover the most common mistakes and the simple steps you can take to maintain an even complexion
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Heat and Melasma: Why Heatwaves Make the Mask of Pregnancy Worse
Published : 2026-07-01 | Categories : Pathologies & Targeted CareHeatwaves Can Worsen Melasma—Even Without Direct Sun Exposure. Learn Why Heat Triggers Hyperpigmentation and How to Protect Your Skin Every Day.
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Albinism through the lens of science: differences across different skin type
Published : 2026-03-19 | Categories : Pathologies & Targeted CareAlbinism affects all skin types — but its genetic, clinical and social reality differs profoundly between African, mixed and Caucasian skin. Here's what science tells us.
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What cleansing routine is best for treating acne breakouts?
Published : 2026-03-18 | Categories : Pathologies & Targeted CareAcne on Black and mixed-race skin often leaves lasting dark marks. Discover the right cleansing routine to treat breakouts and prevent pigmentation marks effectively.
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How Stress Impacts Your Skin Health
Published : 2026-02-27 | Categories : Pathologies & Targeted CareStress affects the skin: blemishes, redness, wrinkles, and dullness. Learn how to manage it and use skincare to protect and regenerate your skin.